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Capturing Local Patient Bookings through GMB Map-Pack Rankings

Vitality Clinic wanted to capture patients searching for nearby physiotherapy clinics. We built a local search strategy around Google My Business and review optimization.

Campaign Channel: GMB & Local SEO
Duration: 4 Months
60%+GMB Clicks Increase
Top 3Local Rank
HealthcareSector Focus
Delhi NCRLocal Targeting

Campaign Context

For healthcare clinics, local SEO is the highest ROI marketing channel. By ranking in Google's 3-pack, we captured patients searching for immediate healthcare assistance.

Roadblocks & Challenges

  • Strong local hospital and clinic search competition
  • Weak GMB optimization and thin reviews footprint
  • Wasted lead spend on patients outside target radius
  • Ensuring phone call clicks turn into actual clinical consultations

SkyThrive Strategy & Levers

  • Optimized GMB profile categories, service descriptions, and operating hours
  • Established local citation building on premium healthcare business directories
  • Designed a automated follow-up system to help staff collect patient reviews
  • Targeted localized Meta and Google search ads to hyper-local neighborhoods

Campaign Impact

  • Achieved stable Top 3 placement for main physiotherapy keywords in Noida
  • Increased monthly GMB search direction queries and click-to-calls by 60%+
  • Established a consistent stream of daily patient inquiries without active ad spend
  • Improved clinic reputation through an active review collection framework

Working with SkyThrive Digital has been a game-changer. They significantly improved our GMB visibility, leading to a steady stream of local calls. Our Meta campaigns generated high-quality leads that converted into actual clinical patient bookings.

Dr. Preeti

Founder, Vitality Physiotherapy Clinic

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